FAQ’s

What are your store’s days and hours?
Monday-Thursday 10:00am- 6:00pm and Friday-Saturday 10:00am-7:00pm.

Just how big are your gourmet cupcakes?
SmallCakes cupcakes are quite large and depending on the frosting, toppings, and flavor, these cupcakes range from 6oz to 1/2 pound.

Do you have a Cupcake/Coffee Drive-thru?

Yes, for your convenience, we have a menu and window for cupcakes, ice cream sandwiches, cookies and specialty coffees!

Does your drive-thru offer the same menu as the walk-in customers?
You will find many more menu items inside, but the drive-thru is great when you’re in a hurry or not having to get out of the car in inclement weather.

How do I keep my cupcakes from tipping over in the car?
So easy to do: Clear the most level lowest surface of the car floor. Carefully lower the box onto the floor keeping it flat and level at all times. Avoid sharp turns and quick braking so as to reduce the risk of tilting, tipping, falling, or shifting.

Order large quantities ahead
: We bake 12 to 15 different cupcake varieties fresh daily to have available at our shop, but if you’d like a large quantity or a particular flavor, order ahead to ensure we have what you need for your event. Cakes are available by special order only so contact our shop to discuss your cake design. A few days notice for a cake is typically sufficient for weekday orders (Mondays – Thursdays) but we do tend to book up a few weeks in advance for weekend orders (Fridays and Saturdays). Payment is required at the time of booking your reservation to secure the order.

Can I call ahead to order a flavor that is not available on the day of the week in your menu calendar?
Yes, for large orders of 5 dozen or more per flavor. Please contact our Manager, he/she would be happy to assist you with your order.

Can I call ahead to order any flavors available on the actual day I pick them up?

Yes, call in and your cupcakes will be ready for pickup as ordered per our menu calendar.

Keep it Fresh: We recommend that you keep your cupcakes at room temperature. Smallcakes products are best enjoyed fresh on the day you pick up your order, but if your order is for a later date, it is important to keep your cake or cupcakes at room temperature unless otherwise instructed by our baking team. Refrigeration can cause the cake or cupcakes to dry out.

Does SmallCakes Cupcakery only serve cupcakes?
We are a Cupcakery and an Ice Creamery with a coffee bar, serving a minimum of 12 ice cream flavors daily made by us in store. In addition, you can find cookies, brownies, cake pops and special Pupcakes daily for the canine set. Our menu includes over 200 rotating flavors of cupcakes and we regularly add exciting new flavors. For daily flavor offerings, please refer to the menu on our facebook page smallcakesidaho.com. In addition, we serve a variety of specialty coffees, teas, espressos, and lattes with award-winning coffee- Caffee Umbria beans.

Does SmallCakes Cupcakery sell mini-cupcakes?

Yes! Our Mini cupcakes are available by pre-order in quantities of 2 dozen or more per flavor. The cost is $36.00 for 2 dozen mini cupcakes and you may choose from any of the flavors available on the menu on the day of your order.

Does SmallCakes offer price breaks for large volume orders?
We are pleased to offer the following volume discounts at SmallCakes:

One Cupcake: $3.75
Dozen: $39.00
Ten Dozen or greater: We are happy to extend a 10% discount off our dozen price. For orders of 50 Dozen or greater, we are happy to extend a 20% discount off our dozen price. For large volume orders, please contact one of our locations and a Manager would be delighted to assist you. For corporate orders involving multiple locations or multiple recipients located in different cities, please contact Taylor@smallcakesidaho.com.

Does SmallCakes Cupcakery participate in fundraising events?

Yes, we do! Setting up a fundraiser with Smallcakes is easy.
1. Confirm with us the day that you would like to hold your fundraiser.
2. Tell all of your friends to visit Smallcakes on that day and to mention the nonprofit organization or school’s name.
3. As a partner in your fundraiser, we will post on FB and donate 25% of the named sales back to your organization.

CORPORATE ORDERS

Does SmallCakes Cupcakery provide options for customized corporate event orders and corporate gifts?

Yes! We make corporate event orders and corporate gifting easy and we can ship our cupcakes nationwide. SmallCakes Cupcakery has worked with companies of all sizes all over the country for all types of corporate orders. Companies may have cupcakes customized with their corporate logos, and include personalized gift notes for recipients located across the country. For corporate order inquiries involving multiple locations or multiple recipients located in different cities, please contact mel@smallcakesidaho.com.

Does SmallCakes have a mobile app?
Yes! Download the Flok app from the App Store or Google Play and start earning rewards with your in-store SmallCakes purchases!

Are there employment opportunities available at SmallCakes Cupcakery?

For more information on employment opportunities at Smallcakes Cupcakery, please email Michelle@smallcakesidaho.com

How can I follow Smallcakes Cupcakery on social media?
Stay connected with SmallcakesIdaho on Facebook, Instagram, and Twitter

Do you offer gluten-free cupcakes?
Yes, we offer chocolate and/or vanilla GF cupcakes every day in each of our stores. We also serve GF Brownies. We recommend pre-ordering GF cupcakes if you need a large quantity. Please keep in mind that we are not a Certified Gluten Free kitchen but we are Gluten conscious and do our best to keep GF separated from all Gluten ingredients and products.

What are your daily flavors?
Red Velvet – Salted Caramel – Classic Chocolate with Chocolate Frosting – Classic Vanilla with Chocolate Frosting – Classic Vanilla or Chocolate with Pink Buttercream Frosting – LemonDrop – Peanut Butter Cup – Chocolate Cream – Carrot Cake – Wedding Cake (almond) – Hot Fudge Sundae, German Chocolate and Wedding Cake. At the beginning of each month, we choose additional, special flavors for that month and add holiday flavors accordingly.

Are you hiring?
We are always on the lookout for experienced team members for our bakery, retail locations. Please email us if you are interested in a career with us.

Do your cupcakes contain gluten or a trace amount of nuts?
Unfortunately, we can not guarantee zero cross-contamination with gluten or nuts. On a daily basis, we may use wheat flour (which contains gluten), almonds, walnuts, pralines, pecans, peanuts or peanut butter. Even if a cupcake does not contain gluten or nuts, they still could come in contact with air-borne wheat gluten or nut particles or surfaces that have come in contact with gluten or nuts.